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Common iPhone Repair Issues | Victorville Smartphone & PC Repair Service

Common iPhone Repair Issues

With each new version of the revolutionary iPhone, tech giant Apple proves why this device continues to be one of the most popular in the world. The iPhone keeps getting more advanced and sophisticated, but this does not mean that it is impervious to technical issues.

At the Genius Bars of Apple Stores everywhere, technicians are more likely to be found helping out customers with issues related to iPhones than with issues related to any other devices. These are problems tend to be different from those that affect computers, but they can be handled in Apple Valley and Victorville by the staff of A Plus Computer.

Here are some of the most common issues experienced by iPhone owners:

  • Unable to connect to Wi-Fi networks: In most cases, the iOS version is out of date; however, this may also be indicative of a hardware component failure and may require replacement.
  • Inoperative home button: In most iPhones, this problem can be easily fixed by means of an inexpensive and simple replacement.
  • Battery no longer charges: When the icon that displays the recharging status no longer appears, this may indicate a faulty dock connector. Similar to the home button, this is an issue that requires replacement, and it is often recommended to replace the microphone at the same time.
  • Overheating and rapid loss of battery charge: Before replacing an iPhone battery, it helps to review the settings and the installed apps for the purpose of figuring out which processes are constantly running. Some owners may choose to backup their data before performing a hard reset, updating the iOS and reinstalling only essential apps.
  • Unresponsive touchscreen: iPhone displays are known to be very resilient, and they can keep on functioning even with a nicked or cracked glass; however, they have their limits. When a hard reset does not bring a damaged touchscreen back to life, a full replacement may be needed. The cost of this repair will depend on the iPhone model.
  • Apps become unstable and constantly crash: iOS is a formidable piece of software engineering, but it is known to have a few issues. Ambiguous settings, an improperly applied jailbreak, or an out-of-date version of iOS can cause installed apps to behave erratically. Depending on the issue, this can be fixed by a soft or hard reset along with an iOS update.

If your iPhone, iPod or iPad are afflicted by any of the issues above, contact A Plus Computer in Victorville.

Should You Give Linux a Try in 2016? | Victorville Computer Upgrades

Should You Give Linux a Try in 2016?

Since last year, tech giant Microsoft has been on a mission to remain the absolute leader of the operating system (OS) market. With Windows 10, the company made famous by former CEO and co-founder Bill Gates is on track to asserting OS dominance not only on desktops and laptops but also mobile devices.

Microsoft Windows Faces Rising Competition

For decades, Windows’ main competitor has been Apple’s OS X, which is currently in its version 10.11.4, called El Capitan. The only other OS that used to nip at the heels of Apple and Microsoft used to be Linux and its many desktop versions; however, that started to change a few years ago with the advent of the Android mobile OS, one of the most successful projects launched by Google.

These days, Android is an even greater challenger to Windows than OS X and Linux combined. It so happens that Android is essentially a special build of Linux, which is a major reason why this former underdog OS is once again garnering interest.

The Convenience of Smartphone Apps, on a Computer

For all the great new features of Windows 10, many computer users in Apple Valley, Victorville and across the High Desert are getting used to Android-powered devices that rely on flash storage and cloud computing. This means that a disk-based OS such as Windows is no longer as attractive. Some people are waiting for a desktop version of Android, which will probably arrive before the end of the decade; in the meantime, however, many are trying out the Linux OS in their desktops and laptops because of the ability to run Android apps.

Although Microsoft has promised to bring Android apps to Windows 10, this may take some time. Linux users do not have to wait at all; with special emulators, they can install apps from Google Play and run them on their Linux desktops, which means that they can be fully synchronized.

The advent of Windows 10 has not slowed down Linux; in fact, developers in this open source community are learning interesting concepts from Windows 10 that they would like to incorporate into future OS builds.

Don’t Be Intimidated

Trying out Linux in 2016 is not as intimidating as it may have been more than five years ago. If the majority of your files are in the cloud, and if you find yourself working out of your Android tablet or smartphone, there is a good chance that you may enjoy Linux.

If you would like to configure your desktop or laptop into a powerful Linux machine that can run your Android apps, contact A Plus Computer so that we can discuss your options.
Optimizing Android Devices | Apple Valley Computer Repair & Maintenance

Optimizing Android Devices

If you live in Apple Valley, Victorville or elsewhere in the High Desert region, there is a very good chance that you currently own, or are thinking about getting an Android-powered device.

The Thrill of New Android Smartphone Devices

Whenever you get a smartphone, tablet, set-top box, TV stick, or any other device that runs on the Android mobile operating system, you are bound to be impressed with the device performance in the beginning. As time passes, however, you will likely notice a considerable slowdown and an overall deprecation of everyday functions.

It does not matter whether you own a high-end smartphone or a cheap Chinese tablet; at some point you will be frustrated by sluggish performance, and this usually happens after you have enthusiastically visited the Google Play store to install a lot of useful and entertaining apps.

Optimize & Maintain Performance

Your Android device is more similar to a traditional desktop PC than you think. If you have gone through the painful experience of dealing with Windows computers with too many processes running in the background, you will understand that this can happen to a smartphone or tablet.

The Android operating system is designed in such a way that you don’t have to close apps; they are always in a ready state for faster performance, but this can also become an issue over time.

A smartphone or tablet that starts running slower is in clear need of optimization. There are various reasons why this may happen, and one of the most common has to do with available memory, partitions and firmware.

Some versions of Android ship with two partitions: a small one for apps and a larger one for file storage. It is very easy for the app space to fill up quickly, thus making the device slower. If this is the case, one solution would be to repartition the memory to maximize performance; this can also be accomplished by upgrading the firmware if the manufacturer allows it.

Other Android Solutions to Look Into

Another solution involves moving the apps and their data caches out of the primary storage space and into an external SD card that must be inserted at all times. To do this, it may be necessary to root the device and connect it to a PC for the purpose of formatting the SD card and moving the apps.

Once an Android device has been optimized and the RAM has been expanded, more apps can be installed, and the speed of the operating system will be similar to day one.
Is Your Computer Ready for Virtual Reality? | Apple Valley Custom Computers

Is Your Computer Ready for Virtual Reality?

Many trends come and go in personal computing, but many of them stick around long enough to become paradigms. Mobile devices are good examples in this regard; smartphones and tablets are quickly replacing laptops and netbooks, and they can actually replace desktops in some cases. Smartwatches and other wearable computing devices are still in the trend phase; many analysts believe that their time is yet to come.

Virtual reality (VR) is the latest trend in personal computing, and it seems as if it is here to stay. VR is not a new technology, but it has finally reached a level of development that makes it accessible and friendly to average computer users. VR technology combines wearable computing with advanced optics, audio and immersive multimedia to deliver an experience like no other.

VR Options Available in the Market Today

At this time, VR options range from the very simple to the extremely sophisticated; those who are interested in this technology can get started with a smartphone, a rudimentary viewer, and a few mobile apps. However, for a really immersive and life-like experience, headsets such as the HTC Vive and Oculus Rift are required. These VR headsets can be connected to computers, video game consoles or mobile devices, and they can be used with software applications that range from games to educational titles and from operating systems to simulators.

VR technology is set to revitalize the desktop gaming industry, which in the last few years has been losing ground to video game consoles. Games being developed for VR players will look and feel better when they run on desktop machines, but only when certain system requirements are in place. VR game titles for PC tend to very demanding on the hardware platforms they run on, which means that certain system requirements must be met.

Meeting the Hardware Requirements for VR

Most desktop computers currently in use across Apple Valley and Victorville are not likely to meet the system requirements needed for an optimal VR gaming experience. In fact, not all desktops configured specifically for gaming will deliver the best in VR. Aside from a powerful, modern CPU, the best VR experience also requires plenty of memory, a tuned-up operating system, and a high-performance graphics card.

If you are interested in getting your computer optimized for VR, contact A Plus Computer so that we can discuss your upgrade options. With the right configuration, you will be able to play the most exciting VR games at 90 frames per second.
Modern Computer Repair with Remote Access | Apple Valley PC Maintenance

Modern Computer Repair with Remote Access

Thanks to the wonders of computer networking these days, residents of Apple Valley and Victorville do not always have to bring their desktops, laptops or tablets to our shop for repair. Depending on the issues, a remote access session can solve the problem while the devices and users stay home.

The Development of Remote Access Solutions

Remote access computer repair is a logical progression of the telephone and online chat tech support of yesteryear. There was a time when computer buyers in the High Desert region were offered warranties that could be honored at local repair centers or at the same store where they purchased their devices. This retail model was largely abandoned in the late 20th century as computers started to be offered through department stores, e-commerce websites and even discount warehouses; this retail shift started an era of telephone and live chat tech support.

Full service repair shops such as A Plus Computers flourished once desktops and laptops were no longer sold exclusively at specialty stores. Warranties do not last as long as they used to, and shipping a computer to the manufacturer for repairs is a hassle for most users. Taking a computer to a local shop has always been a better option, and this extends to remote access repair.

Resolving Computer Problems Through Remote Access

There are several computer issues that can be handled remotely, particularly if the device is powered by a version of Microsoft Windows; however, the number of remote access repair services for Apple devices has grown exponentially since the late Steve Jobs introduced the iOS and Mac OS X systems. Fixing computers from afar requires the use of remote access applications that must be installed in the devices used by the technician and the user; for this reason, a local repair shop is always preferred due to trust issues.

Granting remote access to a computer repair technician is something that requires a certain level of trust. In the last few years, online repair shops have used Internet marketing to massively advertise their services. There is an inherent problem with giving a complete stranger remote access to your computer; to this end, users are better off meeting with local repair technicians and bringing their devices to the shop at least once.

The option of remote access repair can be discussed in advance with a local technician. At this time, the remote access application can be installed on the client’s computer, and a security protocol can be agreed upon for future sessions. For more information about how we can fix your computer while you stay at home or at the office, please contact us today.
Diagnosing Windows 10 Performance Issues | Apple Valley Computer Upgrades

Diagnosing Windows 10 Performance Issues

Microsoft has done it again. With Windows 10 clearly on track to becoming the most popular operating system in the world, the number of computer and mobile users who complain about performance issues is increasing.

The Migration Towards Windows 10

The staggering adoption rate of Windows 10 can be pinpointed to a couple of factors: First of all, Microsoft has developed a powerful operating system that users are strongly attracted to; second, the company has been particularly aggressive in terms of pushing free upgrades.

Just a few months after the official launch of Windows 10, several users went online to vent their frustrations about the sluggish performance of their systems after the upgrade. The complaints ranged from an overall slowdown to long waiting times when switching between applications.

Possible Causes of Performance Issues

One of the problems with Windows 10 can be attributed to Microsoft being too aggressive in terms of marketing free upgrades to users whose devices barely met the system requirements, and this is a situation that the company has previously experienced back in the days of Windows XP and Windows 7.

The most frustrated users who encountered performance issues after the Windows 10 upgrade opted for reverting back to their previous operating system; however, this is not necessary in many cases.

Diagnosing Potential Issues

Many of the problems being reported by users who have recently upgraded to Windows 10 are not related to the operating system itself; in fact, these are not exactly new issues. Computer owners from Victorville and Apple Valley have likely experienced similar issues with previous versions of Windows.

If a computer that has been upgraded to Windows 10 starts acting up, the best course of action is to conduct a diagnostic session. Some issues may be related to the operating system in terms of compatibility with the hardware platform; these problems can be solved by optimizing the page file settings, fixing registry conflicts and defragmenting the hard drive. There may be hardware concerns related to the functioning of the fans, loose connection and the seating of the processor cards. In some cases, the device settings and power management options must be adjusted to match Windows 10, and this is particularly the case with laptops.

Get Help From Experts when Upgrading
To properly upgrade and modernize a computer, installing the latest version of an operating system may not be enough. In many cases, certain hardware upgrades can be applied to “future-proof” the device for the next few years. If you are experiencing issues with Windows 10 in your computing device, be sure to give us a call today.
Backing Up Personal Data Has Never Been Easier | Apple Valley Computer Security

Backing up Personal Data Has Never Been Easier

One of the most important aspects of computer operations whether in a personal environment or a business environment is data backup. The importance of data backup can never be overstated. There are numerous reasons why data backup is important. However, one of the most important is the need to have at least one additional copy of all data in case something happens to the computer where the original data is stored.

Computers have been around for many decades. During this time period, the technology concerning computers has improved tremendously. Although computers are constructed very well and contained quality components, there is always the chance that a problem can occur. As with all equipment, computer parts can go bad or software can become corrupt. Sometimes an accident may occur that can damage a computer. In addition, problems can occur that are the result of someone trying to cause harm to a computer such as hackers.

Being Prepared for Damage to Data

With so many different ways that computers can be damaged, it is always a good idea for people to perform data backups. The need for the data backups may never occur, but it is better to have data backups just in case there is a computer problem that results in damaged, deleted, or destroyed data.

The methods for data backups have changed significantly over the past decade. Today people have options concerning storage methods that were not available a few decades ago. One of the most popular data backup methods that many people use today is the cloud. In general terms, the cloud is a relatively new phrase that people use in the computer world to describe storage on a third party network.

Common Backup Methods

The cloud is used for many purposes, and one of the main purposes is to provide storage for people and businesses concerning computer data. There are many benefits to using the cloud for data backups. However, due diligence should be used regarding the cloud. Every third party cloud provider does not adhere to the same procedures and policies. Therefore, the data stored in the cloud has different levels of security, privacy, and technical operations provided by the companies that offer data storage.

For people in the Apple Valley, Victorville, and Hesperia areas who are looking for computer services, A+ Computers provide a variety of computer services such as data backup. A+ Computers has been providing services to the Apple Valley, Victorville, and Hesperia areas for many years.

We understand the importance of computer services such as data backup, and we provide the people in the Apple Valley, Victorville, and Hesperia areas with a high level of customer service along with quality technical services.
The Basics of Keeping Your Computer Equipment Clean | Victorville Maintenance

The Basics of Keeping Your Computer Equipment Clean

Spring cleaning is something that we often neglect to apply to our computer equipment. These days, when we talk about the need to keep our computers clean, we often refer to scanning our operating systems for spyware, browser extensions, hijackers, and unnecessary processes that load at startup or else continuously run from memory.

Keeping computers clean also means eliminating the dust that accumulates around crucial components. Dusty systems are common in Apple Valley, Victorville and other communities in the High Desert; this is due to the dry and arid conditions that translate into very small dust particles that get into hardware.

The Importance of Cleaning Away Dust

Computer fans tend to be the most affected by dust particles that accumulate and reduce the system’s overall cooling efficiency. Dusty computers tend to run hotter and force fans to spin faster, thereby reducing their useful life. Frequently dusting computers on the outside is something that all computer owners can do, and this will certainly go a long way in maintaining the longevity of systems; however, an internal dusting is something that should be done once at least once a year.

Clients who bring their systems to A Plus Computers for spring cleaning usually request dusting in addition to a system tune-up; this makes sense insofar as improving overall performance. When a dusty computer is running hidden spyware processes, the CPU temperature rises as more resources are taken up; this will cause the internal fans to spin at higher speeds.

Don’t Delay When It Comes to Cleaning

You would be surprised how much dust and dirt can accumulate in the case of computers and laptops alone. A full cleaning includes the internal components such as heat sinks, graphics and sound cards, fan blades, rails, etc. We use compressed air, special solvents and small precision tools to accomplish this. When systems are properly dusted, cleaned and tuned-up, clients can immediately notice an improvement in performance.

Desktops and laptops are not the only computing systems that need dusting from time to time. Keyboards, speakers, mice, tablets, smartphones, media centers, printers, scanners, and monitors can also benefit from internal cleanings. In the end, these cleanings help avoid malfunction, and the also extend the lifetime of the devices.
Hard Drive Encryption and Permanent File Deletion | Victorville Data Backup

Hard Drive Encryption and Permanent File Deletion

Electronic file encryption is a topic that has been making news headlines lately. Apple Valley and Victorville residents who have been following the outcome of the horrific terrorist attack in nearby San Bernardino are by now familiar with the efforts by law enforcement to access the files inside the computers and mobile devices left behind by the attackers.

How Encryption Factors Into Recent Events
Investigators have been looking for a missing hard drive, and they are in possession of the smartphones of the dead shooters, who were killed in a fierce shootout with police. FBI forensic investigators have not been able to access the data in the encrypted iPhones, and they have obtained a court order compelling Silicon Valley giant Apple to collaborate in this effort. Thus far, Apple has refused to comply, and the explanation by the company’s legal team is that helping to break the encryption of the seized iPhones may put the data of millions of users at risk.

The Development of Modern Encryption

Modern computing devices and operating systems feature much stronger security and encryption protocols than they did in the early 21st century, and this is largely due to the revelations about widespread surveillance and spying by the United States National Security Agency (NSA). Hardware manufacturers and software engineers believe that users have a right to privacy, and thus full encryption can be found in many settings, from hard drives to smartphones and even in the cloud.

Full disk encryption and secure file deletion are features found in Windows versions 7 through 10, and they are also found in Mac OS X. Windows also offers the BitLocker encryption tool, which requires a special chip in the system. By using the highest levels of encryption, users can ensure that their files will not be accessed by others who do not have the right credentials, which can be password combinations, challenges and even biometric scans.

Should the FBI be successful in breaching the encrypted iPhones mentioned above, there is still a chance that the dead attackers may have executed a secure file deletion, which means that the data may be irretrievable beyond any forensic means. Average users may not be able to perform such high levels of file deletion if their operating systems prevent them from doing so.

The best way to ensure that a computer or mobile device is fully encrypted, or to confirm that files can be safely deleted permanently, is to speak to a computer repair technician so that these features can be adequately enabled.
Apple's El Capitan Update for Mac: Is It Worth It? | Apple Valley Laptops

Apple’s El Capitan Update for Mac: Is It Worth It?

California is a region near and dear to tech giant Apple; after all, this is where founders Steve Wozniak and Steve Jobs once dreamed of shaking up the computer industry by making it appealing to households. For this reason, it should come as no surprise that Apple products are quite popular in the High Desert area.

A Brief History of Apple’s Operating Systems

There used to be a time when Mac users in Apple Valley and Victorville did not have to worry about operating system (OS) upgrades; that was decades ago when the architecture of Apple computers was built in a way that the OS was integrated and locked to the hardware. These days, however, Apple seems to release OS X updates more often than they actually release new systems.

One particular OS X update is causing concerns among Mac users. We are talking about OS X El Capitan 10.11.3, which Apple released for the purpose of providing greater stability and security. The first thing that Mac users have noticed about this OS X update is that clocks in at a considerable 661 MB and does not really offer any new, visible features.

Possible Issues Experienced by Mac Users

Something else that some Mac users have noticed is that they are running into errors when trying to install this update. These errors display a message that explains that the update can not be verified or that the installation was not successful. As with many other issues related to Apple products, including the iPhone and iPad, these errors may be related to the OS X date and time, which can be set automatically when the Mac is online or manually if the Internet connection is unreliable.

Another fix to the errors above can be found by navigating to the Apple Support website using Safari and getting either the update or the actual OS X package with the patch, but this would be a 1.47 GB download.

Visit A+ Computers For Technical Assistance

Yet other Mac users are bringing their computers to the shop after installing the update; they believe that their system is now running too fast and unstable. This problem is usually related to an older hardware configuration, and it may just be a matter of getting used to the update.

Mac technicians can tell whether a specific machine should be running the latest OS X; however, Apple is known to release updates that are better than others. Skipping the current update and waiting for the next one, which promises new features, is another solution at this time.
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