Thanks to the wonders of computer networking these days, residents of Apple Valley and Victorville do not always have to bring their desktops, laptops or tablets to our shop for repair. Depending on the issues, a remote access session can solve the problem while the devices and users stay home.
The Development of Remote Access Solutions
Remote access computer repair is a logical progression of the telephone and online chat tech support of yesteryear. There was a time when computer buyers in the High Desert region were offered warranties that could be honored at local repair centers or at the same store where they purchased their devices. This retail model was largely abandoned in the late 20th century as computers started to be offered through department stores, e-commerce websites and even discount warehouses; this retail shift started an era of telephone and live chat tech support.
Resolving Computer Problems Through Remote Access
There are several computer issues that can be handled remotely, particularly if the device is powered by a version of Microsoft Windows; however, the number of remote access repair services for Apple devices has grown exponentially since the late Steve Jobs introduced the iOS and Mac OS X systems. Fixing computers from afar requires the use of remote access applications that must be installed in the devices used by the technician and the user; for this reason, a local repair shop is always preferred due to trust issues.
Granting remote access to a computer repair technician is something that requires a certain level of trust. In the last few years, online repair shops have used Internet marketing to massively advertise their services. There is an inherent problem with giving a complete stranger remote access to your computer; to this end, users are better off meeting with local repair technicians and bringing their devices to the shop at least once.
